Effective Date: 09/01/2025
Last Updated: 09/01/2025
This Refund Policy (“Policy”) governs all payments made for services provided by Lyvora Technologies (“Lyvora,” “we,” “our,” or “us”), including web hosting, VPS, dedicated servers, domain registration, SSL certificates, website and online store development, WordPress/WooCommerce, Shopify, Wix, cPanel/WHM, plugins, analytics, and other technology services (“Services”).
By purchasing Services, you (“Client,” “you,” or “your”) acknowledge and agree to this Policy.
1. Non-Refundable Payments
1.1 All payments made to Lyvora are strictly non-refundable, including:
- One-time or recurring fees for hosting, VPS, dedicated servers, or other infrastructure.
- Domain registration, renewal, or transfer fees.
- SSL certificates or security-related products.
- Website or online store development, custom integrations, and plugin implementations.
- Third-party platforms or services used to deliver your solution.
1.2 By purchasing Services, you accept that:
- You are fully responsible for evaluating the suitability of Services prior to purchase.
- No refunds, partial or full, will be issued under any circumstances, except where legally required or explicitly allowed by a third-party provider.
2. Third-Party Refunds
2.1 Many Services involve third-party providers (e.g., Shopify, Wix, WordPress, cPanel/WHM, hosting companies, payment gateways).
2.2 Lyvora is not responsible for processing refunds or handling disputes related to third-party services.
2.3 Clients must contact the respective provider directly for refunds, which are subject to the provider’s terms and conditions.
3. Service Termination and Non-Payment
3.1 If a Service is terminated, deleted, or expires due to:
- Non-payment, missed renewal, or client inaction;
- Deletion or removal of a website, domain, or hosting account;
then the client loses all rights to the Service or associated data.
3.2 Lyvora is not liable for the permanent loss of domains, hosting accounts, websites, or data.
3.3 Once a Service is terminated or deleted, it may be claimed by another party or permanently deleted. The client cannot demand compensation or restoration.
4. Chargebacks and Payment Disputes
4.1 Clients may not attempt to bypass this Policy via chargebacks, disputes, or any other means.
4.2 Any such attempt may result in legal action, and the client agrees to indemnify Lyvora for all costs, losses, and fees arising from disputed payments.
5. Legal Exceptions
5.1 Refunds may only be issued if strictly required by applicable law.
5.2 Any legally mandated refund is limited strictly to the amount paid for the affected Service.
5.3 Lyvora is not responsible for indirect losses, business disruption, or any other damages in connection with refunds.
6. Acknowledgment
By purchasing Services, you explicitly agree that:
- All purchases are non-refundable.
- Lyvora assumes no responsibility for third-party service failures or terminations.
- You bear sole responsibility for account, website, domain, and data management.