Effective Date: 09/01/2025
Last Updated: 09/01/2025
This Privacy Policy (“Policy”) describes how Lyvora Technologies (“Lyvora,” “we,” “our,” or “us”) collects, uses, stores, and protects information when operating our own platforms and providing services to clients, including web hosting, VPS, dedicated servers, domain registration, SSL certificates, website and online store development, WordPress/WooCommerce, Shopify, Wix, cPanel/WHM, plugins, analytics, payment processors, and other technology services (“Services”).
By using our Services, you (“Client,” “you,” or “your”) consent to this Policy.
1. Information We Collect
1.1 Personal Information
- Name, email address, phone number, billing and payment information.
- Account credentials required to access Lyvora services.
1.2 Service and Usage Information
- IP address, device information, browser type, operating system, and service logs.
- Transaction and payment history.
- Analytics collected via third-party platforms and plugins.
1.3 Third-Party Data
- Lyvora uses or resells third-party platforms, plugins, analytics, payment processors, and hosting providers to operate its own website and to provide client Services.
- Personal data may be shared with these third parties to deliver or manage Services.
- Lyvora is not responsible for how third-party providers handle, store, or process data.
2. How We Use Information
- To provide, manage, and improve Services.
- To process payments and billing.
- To communicate service notices, updates, or security alerts.
- To monitor website and service usage through third-party analytics tools.
- To comply with legal or regulatory obligations.
Lyvora does not sell, trade, or rent personal information.
3. Client Responsibilities
- Maintain secure account credentials and passwords.
- Back up all website data, applications, and content.
- Ensure compliance with all applicable laws, regulations, and third-party provider policies.
- Manage updates, integrations, and maintenance for websites and platforms.
- Lyvora is not responsible for data loss, breaches, deletions, or security incidents caused by client actions or third-party services.
4. Data Sharing and Third-Party Services
4.1 Third-Party Providers
- Lyvora integrates third-party platforms, plugins, analytics, payment processors, and hosting providers to deliver services.
- Clients’ data may be processed, stored, or transmitted by these providers according to their policies.
- Lyvora disclaims all liability for third-party data handling, breaches, or misuse.
4.2 Legal Compliance
- Information may be disclosed to comply with laws, regulations, or legal processes.
- Disclosure may also occur to protect Lyvora’s rights, safety, or the rights of clients and third parties.
4.3 Business Transfers
- In the event of a merger, acquisition, or sale of assets, client data may be transferred as part of business assets.
5. Data Security
- Lyvora implements reasonable safeguards to protect personal data.
- However, absolute security cannot be guaranteed.
- Clients are responsible for protecting account credentials and performing backups.
- Lyvora is not liable for unauthorized access, breaches, or loss of data caused by third-party providers or circumstances beyond our control.
6. Data Retention
- Data is retained while accounts are active or as legally required.
- Lyvora is not responsible for data deleted due to account expiration, non-renewal, or client action.
7. Cookies, Tracking, and Analytics
- Lyvora and its Services use cookies and tracking technologies for functionality, analytics, and performance monitoring.
- Cookies may include:
- Essential Cookies – Required for login, access, and payments.
- Functional Cookies – Enable site preferences, carts, and features.
- Analytics Cookies – Collected via third-party platforms for performance monitoring.
- Third-party cookies and tracking tools are controlled by the respective provider; Lyvora assumes no responsibility for their use.
- Clients are responsible for managing cookies and tracking on their own platforms.
8. Minors
- Lyvora does not knowingly collect personal information from individuals under 18.
- If such data is discovered, reasonable steps will be taken to delete it.
9. Changes to Privacy Policy
- Lyvora may update this Policy at any time.
- Updates are effective immediately upon posting.
- Continued use of Services constitutes acceptance of the updated Policy.
10. Limitation of Liability
- Lyvora is not responsible for data breaches, unauthorized access, or data loss caused by third-party providers or clients.
- Clients acknowledge they are fully responsible for account security, backups, and compliance.
11. Contact Information
Lyvora Technologies
Email: info@lyvoratech.com