Effective Date: 09/01/2025
Last Updated: 09/01/2015
This Payment and Billing Policy (“Policy”) governs all payments for services provided by Lyvora Technologies (“Lyvora,” “we,” “our,” or “us”), including web hosting, VPS, dedicated servers, domain registration, SSL certificates, website and online store development, WordPress/WooCommerce, Shopify, Wix, cPanel/WHM, plugins, analytics, and other technology services (“Services”).
By purchasing or using Lyvora Services, you (“Client,” “you,” or “your”) agree to this Policy.
1. Payment Terms
1.1 All payments for Services are due at the time of purchase or according to the agreed billing schedule.
1.2 Lyvora accepts payments through the payment processors integrated with our platform.
1.3 Clients are responsible for ensuring all payment information is accurate and up to date.
2. Non-Refundable Payments
2.1 All payments are strictly non-refundable, including recurring and one-time fees.
2.2 This applies to all Services provided directly by Lyvora or through third-party providers.
2.3 Clients acknowledge and accept that no refund will be issued for:
- Non-payment, late payment, or missed billing cycles
- Termination, deletion, or suspension of services
- Partial or full usage of Services
3. Non-Payment Consequences
3.1 Failure to pay may result in:
- Immediate suspension of Services
- Termination of accounts, domains, hosting, or websites
- Permanent loss of associated data, content, or domains
3.2 Lyvora is not responsible for restoring terminated services or lost data due to non-payment.
3.3 Third-party providers may enforce additional penalties or service terminations independent of Lyvora.
4. Taxes and Fees
4.1 Clients are solely responsible for all applicable taxes, fees, or charges imposed by local, national, or international authorities.
4.2 Lyvora may collect and remit taxes as required, but liability for accurate reporting and payment rests with the client.
5. Payment Disputes and Chargebacks
5.1 Any attempt to dispute payments, initiate chargebacks, or bypass this Policy will be considered a breach of contract.
5.2 Clients agree to indemnify Lyvora for any losses, fees, or legal costs arising from payment disputes.
5.3 Lyvora reserves the right to suspend or terminate services immediately in the event of a payment dispute.
6. Third-Party Services
6.1 Payments for third-party platforms, plugins, or services (e.g., Shopify, Wix, WordPress, cPanel/WHM, SSL providers) are governed by the respective provider’s billing policies.
6.2 Lyvora is not responsible for refunding or managing disputes related to third-party services.
7. Acknowledgment and Agreement
By using Lyvora Services, you acknowledge and agree that:
- All payments are non-refundable.
- Lyvora may suspend or terminate services for non-payment without liability.
- You bear full responsibility for all fees, taxes, and payment obligations.